Cancellation Policy
Unlike hotel rooms, vacation rentals are unique and require non-refundable payments. You may cancel bookings at any time, keeping in mind that after 72 hours all monies paid to date are non-refundable. As a result, we highly encourage the purchase of travel insurance to help protect against any unforeseen issues that may arise prior to or during your trip.
Last updated 06/26/2020
Deposit Policy
The Security Deposit shall be refunded within 15 days of your departure date provided no deductions are made due to A) damage to property or furnishings, B) dirt or other mess requiring excessive cleaning, or C) any other costs incurred by your Host as a result of your stay. Any damage to the Vacation Rental must be reported to Desert Sky before check-out. Damage not covered by, or exceeding the coverage limit of, the accidental rental damage insurance or Security Deposit, is your full responsibility. You grant Desert Sky the right to charge the credit card number used to book the Vacation Rental for any such damages, including, but not limited to, additional cleaning fees. To ensure that the proper party is held responsible, please notify Desert Sky of any damages found at check-in.
Last updated 06/26/2020